F.A.Q's
Welcome, you may find many answers to questions you may have below. For anything else we can help you with please email customer@thirdcrown.com. Thank you!
RETURNS, EXCHANGES:
THIRD CROWN does not accept returns or refunds.
THIRD CROWN accepts exchanges ONLY on items purchased from the online store for up to 14 days after the order was received.A refund will only be issued if the item is defective and THIRD CROWN is notified within 3 days of order receipt. All refunds need to be approved by THIRD CROWN. Original shipping is not refunded. All inquires should be directed to customer@thirdcrown.com.
All sale items are final sale.
DISCOUNTS:
Discount codes can not be combined. Only 1 discount code per customer per transaction.
FREE SHIPPING:
Free Shipping and all related 'Free Shipping' discount codes are restricted to the United States only.
CARE & FINISHES:
MADE TO ORDER PRODUCT:
Made To Order products take a great deal of time to make. Please allow at least 4 to 8 weeks manufacturing time before your item will be shipped to you. We appreciate your understanding.
Thank you for your support 🙏🏿.
-Kristin & Kofi